Community-Based Residential Facilities

Community-based residential facilities (CBRF) are places where five or more unrelated people live together in a community setting. Services offered include room and board, supervision, and support services. It can include up to three hours of nursing care per week.

Contact us

For questions regarding CBRFs, contact the Division of Quality Assurance (DQA):

• Email dhswebmaildqa@dhs.wisconsin.gov.
• Call 608-266-8481.

Regional offices

For compliance history, regulations, or complaints, contact your Bureau of Assisted Living Regional Office.

Regulation and enforcement action contacts

Cheryl Bott, 608-266-2495

Cari Gast, 920-360-9612

Fire reporting

All fires in a licensed facility in Wisconsin must be reported to the Wisconsin Department of Health Services (DHS) within 72 hours. To report a fire, complete and submit the Health Care Facility Fire Report, F-62500.

For questions regarding fire reporting, contact DQA Fire Authority:

• Email dhsdqaplanreview@dhs.wisconsin.gov.
• Call 608-266-8016.

Additional information is provided in DQA numbered memo 23-002 (PDF).